Terms of Service

These Terms of Service govern your access to and use of CloseFlow, including the CloseFlow mobile application, joincloseflow.com, subscriptions, trials, AI-assisted message tools, contact management features, reminders, notifications, and related services.

By creating an account, accessing the website, using the app, starting a trial, purchasing a subscription, redeeming a promo code, or otherwise using CloseFlow, you agree to these Terms. If you do not agree, do not use CloseFlow.

The terms “CloseFlow,” “we,” “us,” and “our” refer to the operator of CloseFlow. The terms “you” and “your” refer to the person or organization using CloseFlow.

CloseFlow is intended for business and productivity use by users who are old enough to form a binding contract where they live. CloseFlow is not intended for children under 13.

If you use CloseFlow on behalf of a company, team, or organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for your own business practices, customer relationships, communications, compliance obligations, tax obligations, and use of any contact or customer information you enter into CloseFlow.

You may need to create an account to use CloseFlow. You agree to provide accurate account information and to keep it current.

You are responsible for protecting your account credentials and for all activity under your account. Notify us promptly at support@joincloseflow.com if you believe your account has been compromised.

CloseFlow may use authentication providers, device security features, verification codes, password reset codes, and related security controls. You are responsible for maintaining access to your email account and device.

You may add, import, upload, enter, edit, or generate contacts, notes, reminders, outcomes, message drafts, approvals, activity records, and other content in CloseFlow. We refer to this as “User Content.”

You retain ownership of your User Content. You grant CloseFlow a limited license to host, process, transmit, display, store, copy, and use your User Content as necessary to provide, maintain, secure, troubleshoot, and improve the service.

You represent that you have the right to provide and process the User Content you add to CloseFlow, including contact names, email addresses, phone numbers, notes, addresses, and relationship details.

You agree not to enter or import information that you are not authorized to use or that would violate privacy, consumer protection, anti-spam, telemarketing, employment, healthcare, financial, or other applicable laws.

CloseFlow includes AI-assisted features that may draft messages, summarize context, recommend follow-up actions, and help identify potential compliance risks. These features are provided to assist you, not to replace your judgment.

AI output may be incomplete, inaccurate, inappropriate, non-compliant, or unsuitable for your specific business, industry, product, customer, or jurisdiction. You are responsible for reviewing, editing, approving, and deciding whether to use any AI output.

Compliance checks are informational and are not legal advice. A “safe,” “low risk,” or similar result does not guarantee that a message is lawful, compliant with your company policies, or appropriate for a specific recipient.

CloseFlow does not automatically send promotional messages for you. You control whether and how a message is copied, shared, sent by SMS, sent by email, or otherwise delivered.

You are responsible for obtaining and documenting any consent required to contact leads, customers, prospects, team members, or other recipients.

You are responsible for complying with all laws and platform rules that apply to your communications, including email, SMS, telemarketing, direct selling, consumer protection, privacy, anti-spam, and opt-out requirements.

CloseFlow may help you draft, organize, approve, copy, share, and schedule communications, but CloseFlow is not responsible for the content, timing, recipient selection, claims, disclosures, consent, or legal compliance of messages you choose to send.

If a recipient asks not to be contacted, you are responsible for honoring that request and updating your records accordingly.

CloseFlow may allow you to schedule reminders and receive local or remote notifications. Notifications are provided for convenience and may be delayed, missed, duplicated, or unavailable due to device settings, operating system behavior, network conditions, app permissions, or provider issues.

You should not rely on CloseFlow notifications as your only method for meeting legal, financial, contractual, or time-sensitive obligations.

You are responsible for enabling or disabling notification permissions on your device.

CloseFlow may offer paid access, free trials, promo codes, and subscriptions. The current launch offer may include a 30-day free trial with All Access included, then paid monthly pricing, such as US $19.99/month or CAD $24.99/month, plus applicable taxes unless otherwise stated.

Prices, plans, features, trials, and promotions may change over time. Any changes will apply as permitted by applicable law and platform rules.

If you subscribe through the website, billing is processed by Stripe. If you subscribe through an app store, billing is processed by Apple, Google, or another app-store provider. RevenueCat or a similar subscription management provider may help manage entitlement status.

Taxes may be calculated and collected based on your billing location, tax settings, payment method, subscription platform, and applicable law. You are responsible for any taxes not collected by a payment provider.

Free trials automatically convert to paid subscriptions unless canceled before the trial ends, unless the checkout or app-store flow says otherwise. You are responsible for canceling before renewal if you do not want to be charged.

Subscriptions may renew automatically unless canceled. You can manage website subscriptions through the Stripe customer portal. App Store subscriptions must be managed through Apple subscription settings. Google Play subscriptions must be managed through Google Play subscription settings.

Canceling a subscription stops future renewal but does not necessarily provide a refund for amounts already charged. Refund availability may depend on the payment provider, app store, applicable law, and your specific subscription terms.

Promo codes, trials, and temporary access may expire or be revoked if misused. We may correct entitlement errors, billing errors, promo-code errors, or accidental access grants.

If your payment fails, your subscription is canceled, your trial ends, or your entitlement cannot be verified, access to paid features may be limited or suspended.

If you download CloseFlow through the Apple App Store, Google Play, TestFlight, or another app distribution platform, your use may also be governed by that platform’s terms, payment rules, refund rules, and subscription management policies.

Apps made available through the Apple App Store are licensed, not sold, under Apple’s applicable terms or an applicable custom end-user license agreement. Apple and Google are not responsible for CloseFlow’s website subscription billing, support, content, or services except as required by their own rules.

Third-party services such as Stripe, RevenueCat, Apple, Google, Amazon Web Services, Expo, and AI providers may have their own terms and privacy policies. Your use of those services may be subject to those additional terms.

You agree not to misuse CloseFlow or help anyone else misuse it.

You may not use CloseFlow to violate laws, send unlawful or unwanted communications, harass or deceive recipients, make false income, medical, product, or business claims, infringe intellectual property, upload malicious code, attempt unauthorized access, interfere with the service, scrape or reverse engineer the service, bypass access controls, or use CloseFlow to build a competing product except as permitted by law.

You may not use CloseFlow to store or process highly sensitive information unless you have confirmed that your use is lawful and appropriate. CloseFlow is not designed to store protected health information, regulated financial account information, government identifiers, payment card numbers, or other highly sensitive regulated data.

CloseFlow, including its software, design, workflow, interface, logos, marks, documentation, and service content, is owned by CloseFlow or its licensors and is protected by intellectual property laws.

Subject to these Terms and your active access rights, we grant you a limited, non-exclusive, non-transferable, revocable right to use CloseFlow for your internal business or personal productivity purposes.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from CloseFlow except as expressly permitted by us or by applicable law.

If you send us ideas, suggestions, bug reports, feature requests, or other feedback, you grant us the right to use that feedback without restriction or compensation to you. We are not required to treat feedback as confidential.

CloseFlow may provide beta, TestFlight, preview, sandbox, or early-access features. These features may be incomplete, unstable, unavailable, changed, or discontinued at any time.

Beta and early-access features are provided for testing and feedback and should not be relied on for critical business operations.

We may modify, suspend, or discontinue any part of CloseFlow at any time. We may also impose limits on features, usage, storage, providers, or access if needed to operate the service, protect users, comply with laws, or manage costs.

We do not guarantee that CloseFlow will be uninterrupted, error-free, secure, or available at all times.

CloseFlow is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

CloseFlow does not provide legal, tax, accounting, financial, medical, employment, or professional advice. You should consult qualified professionals for advice specific to your business and circumstances.

We do not guarantee any business result, income result, sales result, response rate, compliance outcome, customer conversion, or follow-up outcome.

To the maximum extent permitted by law, CloseFlow and its owners, operators, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for loss of data, goodwill, business opportunity, revenue, or reputation.

To the maximum extent permitted by law, our total liability for all claims relating to CloseFlow will not exceed the greater of the amount you paid to CloseFlow for the service in the three months before the claim arose or US $100.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless CloseFlow and its owners, operators, employees, contractors, service providers, and licensors from claims, damages, liabilities, losses, costs, and expenses arising from your User Content, your communications, your use of CloseFlow, your violation of these Terms, your violation of law, or your violation of another person’s rights.

You may stop using CloseFlow at any time. You may request account deletion by contacting support@joincloseflow.com.

We may suspend or terminate your access if you violate these Terms, misuse the service, create risk for CloseFlow or others, fail to pay, or if we are required to do so by law or platform rules.

Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and dispute-related provisions.

These Terms are governed by the laws of the United States and the laws of the state where CloseFlow is organized or principally operated, without regard to conflict-of-law rules, except where applicable consumer protection law requires otherwise.

Before filing a claim, you agree to first contact us at support@joincloseflow.com and give us a reasonable opportunity to resolve the issue informally.

If you are a consumer, you may have rights under the laws of your state, province, or country that cannot be waived by contract. Nothing in these Terms limits those non-waivable rights.

You may not use CloseFlow if you are prohibited from doing so under applicable export control, sanctions, or trade laws. You may not use CloseFlow for any purpose prohibited by United States law or other applicable law.

We may update these Terms from time to time. When we make material changes, we will update the Last Updated date and may provide additional notice through the app, website, or email.

Your continued use of CloseFlow after changes become effective means you accept the updated Terms.

Questions about these Terms can be sent to support@joincloseflow.com.

Website: https://www.joincloseflow.com